Ashwicken C of E Primary School

Ashwicken CE Primary School Caring for Each Other
and Caring for Our World

HELPLINES AND SUPPORT

IMPORTANT

If you are concerned about your child's, your own or another family member's health,  please see your GP in the first instance.   For emergencies, call 999.

If your child is showing worrying behaviours or you are concerned about their progress,  please arrange with the office to speak to their class teacher about this.  We have a Children and Young Person's Mental Health Champion within the school who we can arrange to speak with your child if necessary.

We have listed some helplines and support groups in the West Norfolk area or in the UK which may be of help:

Family Support - General
Organisation Phone Email Text Website
Just One Number 0300 3000123

Mon - Fri
8-6pm 
Sat
 9-1pm
07520 631590 

www.justonenorfolk.nhs.uk/our-services/just-one-number-and-parentline 
Family Action 0808 8026666

Mon-Fri, 9am to 9pm
familyline@family-action.org.uk 07537 404 282

Out
 of hours crisis, text: FAMILYACTION to 85258
www.family-action.org.uk/what-we-do/children-families/
Action for Children - Norfolk Separated Parents Information Programme 07843 344629 norfolk.spips@actionforchildren.org.uk www.actionforchildren.org.uk/in-your-area/services/spips/norfolk-separated-parents-information-programme-spip/
Children and Family Courts Advisory and Support Service 
(CAFCASS)
0300 4564000
    www.cafcass.gov.uk
Money Advice Hub - Free debt advice 0333 3057648  Live Chat available on website   www.moneyadvicehub.org.uk
Mental Health - Children and Young People
Organisation Phone Email Text Website
Point 1 0800 9774077
8am - 7pm
Point1-support@ormistonfamilies.org.uk www.ormiston.org/what-we-do/mental-health-and-wellbeing/point-1/
Young Minds 0808 8025544
Parent Helpline
Text: YM to 8258
Young Person Crisis line
www.youngminds.org.uk
Mental Health - Over 18's and Adults
Organisation Phone Email Text Website
Wellbeing Service 0300 1231503
9am - 5pm
www.wellbeingnands.co.uk
Ask Lily - Combatting loneliness and isolation in adults  01553 616200 (option 6)   asklily@west-norfolk.gov.uk www.asklily.org.uk
Domestic Abuse
Organisation Phone Email Text Website
Pandora 07526 257857
10am-3pm
Friday only
referrals@pandoraproject.org.uk www.pandoraproject.org.uk 
Leeway refuge services  0300 5610077 referrals@leewaynwa.org.uk www.leewaysupport.org
Addictions/Substance Abuse
Organisation Phone Email Text Website
The Matthew Project -Unity 01603 216420 0800 9704866
Youth Advice Line
unity@ontracknorfolk.org www.matthewproject.org/unity
Frank Honest information about drugs 0300 1236600 Email/Live Chat from the website Text: 82111 www.talktofrank.com
Gamblers Anonymous 0330 0940322 info@gamblersanonymous.org.uk www.gamblersanonymous.org.uk
DrugFam 0300 8883853 www.drugfam.co.uk/active-addiction/
Bereavement
Organisation Phone Email Text Website
Nelson's Journey - Help for Under 18's 01603 431788

enquiries@nelsonsjourney.org.uk www.nelsonsjourney.org.uk/young-people
Child Bereavement 0800 0288840 
Mon - Fri
9am - 5pm
support@childbereavementuk.org Live Chat via the website www.childbereavementuk.org
Child Abuse and Neglect
Organisation Phone Email Text Website
NSPCC 0808 8005000 help@nspcc.org.uk www.nspcc.org.uk
Childline 0800 1111 Live Chat available on the website   www.childline.org.uk
The Rose Project -
For those in Norfolk affected by child sexual exploitation
0808 8001037  Live Chat available on the website www.magdalenegroup.org/rose-project
Eating Disorders
Organisation Phone Email Text Website
BEAT Youth Line 0808 8010711  fyp@beateatingdisorders.org.uk Live Chat via the website www.beateatingdisorders.org.uk/support-services
CAMHS Community Eating Disorder Team To self refer call 0300 7900371
ARFID Awareness - Avoidant or Restrictive Food Intake Disorder info@arfidawarenessuk.org Facebook UK Support Group https://www.arfidawarenessuk.org/
Young Carers
Organisation Phone Email Text Website
West Norfolk Carers 01553 768155 info@westnorfolkcarers.org.uk www.westnorfolkcarers.org.uk
Grandparents raising children
Organisation Phone Email Text Website
Grandparents Plus 0300 1237015 advice@grandparentsplus.org.uk www.grandparentsplus.org.uk/for-kinship-carers/advice-and-support/
Special Needs/Disabilities - General
Organisation Phone Email Text Website
SENDIAS  Information, Advice and Support  01603 704070 sendpartnership.iass@norfolk.gov.uk 07860 033614 www.norfolksendpartnershipiass.org.uk
West Norfolk MENCAP 01553 776154 office@wnmencap.org.uk www.wnmencap.org.uk
West Norfolk Disability Information Service  01553 782558 wndis.office@gmail.com
Special Needs/Disabilities - Specific
Organisation Phone Email Text Website
Scope
Cerebral Palsy
0808 8003333 www.scope.org.uk
British Dyslexia Association 0333 4054567 www.bdadyslexia.org.uk
West Norfolk Deaf Association 01553 773399 info@wnda.org.uk  www.wnda.org.uk
ADHD Norfolk 01263 734808 enquiries@adhdnorfolk.org.uk www.adhdnorfolk.org.uk
Dyspraxia Foundation 01462 454986
Mon - Fri
9am - 1pm
info@dyspraxiafoundation.org.uk www.dyspraxiafoundation.org.uk
Downs Syndrome Norfolk 07968 655703 dsninfo@downsyndrome-norfolk.org.uk Facebook Support Group www.downsyndrome-norfolk.org.uk
National Autistic Society – West Norfolk 07717 271702 naswestnorfolkbranch@nas.org.uk www.naswestnorfolkbranch.webeden.co.uk
ASD Helping Hands - Autism/PDA 01362 288110 contact@asdhelpinghands.org.uk www.asdhelpinghands.org.uk
SEND VCB ProjectSupport for Violent behaviour in children with special needs 
Facebook Support Group www.yvonnenewbold.com

 

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