HELPLINES AND SUPPORT
IMPORTANT
If you are concerned about your child's, your own or another family member's health, please see your GP in the first instance. For emergencies, call 999.
If your child is showing worrying behaviours or you are concerned about their progress, please arrange with the office to speak to their class teacher about this. We have a Children and Young Person's Mental Health Champion within the school who we can arrange to speak with your child if necessary.
We have listed some helplines and support groups in the West Norfolk area or in the UK which may be of help:
Family Support - General | ||||
Organisation | Phone | Text | Website | |
Just One Number | 0300 3000123 Mon - Fri 8-6pm Sat 9-1pm |
07520 631590 |
www.justonenorfolk.nhs.uk/our-services/just-one-number-and-parentline | |
Family Action | 0808 8026666 Mon-Fri, 9am to 9pm |
familyline@family-action.org.uk | 07537 404 282 Out of hours crisis, text: FAMILYACTION to 85258 |
www.family-action.org.uk/what-we-do/children-families/ |
Action for Children - Norfolk Separated Parents Information Programme | 07843 344629 | norfolk.spips@actionforchildren.org.uk | www.actionforchildren.org.uk/in-your-area/services/spips/norfolk-separated-parents-information-programme-spip/ | |
Children and Family Courts Advisory and Support Service (CAFCASS) |
0300 4564000 |
www.cafcass.gov.uk | ||
Money Advice Hub - Free debt advice | 0333 3057648 | Live Chat available on website | www.moneyadvicehub.org.uk | |
Mental Health - Children and Young People | ||||
Organisation | Phone | Text | Website | |
Point 1 | 0800 9774077 8am - 7pm |
Point1-support@ormistonfamilies.org.uk | www.ormiston.org/what-we-do/mental-health-and-wellbeing/point-1/ | |
Young Minds | 0808 8025544 Parent Helpline |
Text: YM to 8258 Young Person Crisis line |
www.youngminds.org.uk | |
Mental Health - Over 18's and Adults | ||||
Organisation | Phone | Text | Website | |
Wellbeing Service | 0300 1231503 9am - 5pm |
www.wellbeingnands.co.uk | ||
Ask Lily - Combatting loneliness and isolation in adults | 01553 616200 (option 6) | asklily@west-norfolk.gov.uk | www.asklily.org.uk | |
Domestic Abuse | ||||
Organisation | Phone | Text | Website | |
Pandora | 07526 257857 10am-3pm Friday only |
referrals@pandoraproject.org.uk | www.pandoraproject.org.uk | |
Leeway refuge services | 0300 5610077 | referrals@leewaynwa.org.uk | www.leewaysupport.org | |
Addictions/Substance Abuse | ||||
Organisation | Phone | Text | Website | |
The Matthew Project -Unity | 01603 216420 0800 9704866 Youth Advice Line |
unity@ontracknorfolk.org | www.matthewproject.org/unity | |
Frank - Honest information about drugs | 0300 1236600 | Email/Live Chat from the website | Text: 82111 | www.talktofrank.com |
Gamblers Anonymous | 0330 0940322 | info@gamblersanonymous.org.uk | www.gamblersanonymous.org.uk | |
DrugFam | 0300 8883853 | www.drugfam.co.uk/active-addiction/ | ||
Bereavement | ||||
Organisation | Phone | Text | Website | |
Nelson's Journey - Help for Under 18's | 01603 431788 |
enquiries@nelsonsjourney.org.uk | www.nelsonsjourney.org.uk/young-people | |
Child Bereavement | 0800 0288840 Mon - Fri 9am - 5pm |
support@childbereavementuk.org | Live Chat via the website | www.childbereavementuk.org |
Child Abuse and Neglect | ||||
Organisation | Phone | Text | Website | |
NSPCC | 0808 8005000 | help@nspcc.org.uk | www.nspcc.org.uk | |
Childline | 0800 1111 | Live Chat available on the website | www.childline.org.uk | |
The Rose Project - For those in Norfolk affected by child sexual exploitation |
0808 8001037 | Live Chat available on the website | www.magdalenegroup.org/rose-project | |
Eating Disorders | ||||
Organisation | Phone | Text | Website | |
BEAT | Youth Line 0808 8010711 | fyp@beateatingdisorders.org.uk | Live Chat via the website | www.beateatingdisorders.org.uk/support-services |
CAMHS Community Eating Disorder Team | To self refer call 0300 7900371 | |||
ARFID Awareness - Avoidant or Restrictive Food Intake Disorder | info@arfidawarenessuk.org | Facebook UK Support Group | https://www.arfidawarenessuk.org/ | |
Young Carers | ||||
Organisation | Phone | Text | Website | |
West Norfolk Carers | 01553 768155 | info@westnorfolkcarers.org.uk | www.westnorfolkcarers.org.uk | |
Grandparents raising children | ||||
Organisation | Phone | Text | Website | |
Grandparents Plus | 0300 1237015 | advice@grandparentsplus.org.uk | www.grandparentsplus.org.uk/for-kinship-carers/advice-and-support/ | |
Special Needs/Disabilities - General | ||||
Organisation | Phone | Text | Website | |
SENDIAS Information, Advice and Support | 01603 704070 | sendpartnership.iass@norfolk.gov.uk | 07860 033614 | www.norfolksendpartnershipiass.org.uk |
West Norfolk MENCAP | 01553 776154 | office@wnmencap.org.uk | www.wnmencap.org.uk | |
West Norfolk Disability Information Service | 01553 782558 | wndis.office@gmail.com | ||
Special Needs/Disabilities - Specific | ||||
Organisation | Phone | Text | Website | |
Scope - Cerebral Palsy |
0808 8003333 | www.scope.org.uk | ||
British Dyslexia Association | 0333 4054567 | www.bdadyslexia.org.uk | ||
West Norfolk Deaf Association | 01553 773399 | info@wnda.org.uk | www.wnda.org.uk | |
ADHD Norfolk | 01263 734808 | enquiries@adhdnorfolk.org.uk | www.adhdnorfolk.org.uk | |
Dyspraxia Foundation | 01462 454986 Mon - Fri 9am - 1pm |
info@dyspraxiafoundation.org.uk | www.dyspraxiafoundation.org.uk | |
Downs Syndrome Norfolk | 07968 655703 | dsninfo@downsyndrome-norfolk.org.uk | Facebook Support Group | www.downsyndrome-norfolk.org.uk |
National Autistic Society – West Norfolk | 07717 271702 | naswestnorfolkbranch@nas.org.uk | www.naswestnorfolkbranch.webeden.co.uk | |
ASD Helping Hands - Autism/PDA | 01362 288110 | contact@asdhelpinghands.org.uk | www.asdhelpinghands.org.uk | |
SEND VCB Project - Support for Violent behaviour in children with special needs |
Facebook Support Group | www.yvonnenewbold.com |